Ignoring system checks during installation of CRM

Sometimes when installing, it can be necessary to allow the installation to take place despite the fact that some of the system checks that are conducted during the installation fail. There are some different places mentioning how to do this, it is actually rather simple, you just have to add the DWORD key IgnoreChecks with a value of “1” to the MSCRM key in the registry [HKEY_LOCAL_MACHINESOFTWAREMicrosoftMSCRM].

Gustaf Westerlund
CEO, Chief Architect and co-Founder at CRM-konsulterna AB


Installing CRM 4.0 on Windows Server 2008 (R2)

Windows Server 2008 (R2) brings a lot of new and nice features. IIS 7 being one of them and fact that you need to install the features you want to use also makes it more slim and generally better.

However, it does add some extra complexity to installing Dynamics CRM since it requires some components. The installation check that Dynamics CRM runs during installation is not complete in this aspect either and it misses out on some critical components.

I am preparing a virtual machine for a customer of mine and it came with everything installed, but not verified. The Dyn CRM installation did not work. After some checking I found that the following role services were missng:

Static Content Handler
Windows Authentication

and I also added

Digest Authentication and
Static Content Compression

Also the SQL Reporting Services (SSRS) was configured to run with an Execution Account, which I found on some bloggs was erroneous. This is not strange since SSRS with Dynamics CRM is designed for sending the user credentials all the way to the SQL-server, which means that SSRS must impersonate the user. So I disabled this.

After fixing these issues, the best way forward is to reinstall Dyn CRM since trying to fix a faulty installation is a lot harder and takes a lot more time. If you have data that you need, try reinstalling and then redeploying the database.

I am also using VirtuaBox as virtualization and I strongly advise against using the snapshot functionality, it seems very unstable.

Gustaf Westerlund
CEO, Chief Architect and co-Founder at CRM-konsulterna AB


CRM 2011 Release Candidate and installation

As most of you dedicated CRM nerds most certainly already know, the Release Candidate for CRM 2011 has been released.

As we at CRM-Konsulterna want to act as we preach, we have of course installed it and are now trying it out.

We are a small company and do not yet have an AD except one for our development environments on our virtual server host that we rent. So, our computers are not part of the domain that the CRM resides in.

An interesting thing about the Outlook client installation was that when we tested the connection, it worked just fine, but when trying to press the OK button in the configuration wizard, it just complained with the following error message “The server address (URL) is not valid.”.

After some digging, I found that the reason was that the stored URL that the discovery service returns is actually the computer name, and since our working computers arn’t part of the CRM:s AD, it couldn’t find it.

The simple fix is to add an entry in the local hosts file located in “C:WindowsSystem32driversetchosts” (if you installed windows to C:Windows of course).

There is probably some entry in the database, where this is located as well, I had a quick look but didn’t find it. If you know where, please let me know. The registry serverurl in the MSCRM key does not seem to be right. At least it does not change the webservice http://www.blogger.com/s displayed in the customizations pages of CRM.

CRM 2011 looks and feels, really good, there are some minor buggs but it is a large step from CRM 4 which is a very good application as well.

Gustaf Westerlund
CEO, Chief Architect and co-Founder at CRM-konsulterna AB


Problem with installing CRM on machine with Microsoft .NET Framework 4 installed

I was setting up a VPC today and during the checks I got the following error:
“ASP.NET 2.0 is not installed”

Very weird. I had it installed and I tried repairing the installation and running aspnet_regiis -i on the ASP.NET 2.0 framework. After some googling I found that this was due to Microsoft .NET Framework 4.0 installed and this excellent blog explaining what was wrong and how to fix it. I did, however, have to remove the ISAPI filter for .NET Framework 4.0. Check it out here:


Gustaf Westerlund
CEO, Chief Architect and co-Founder at CRM-konsulterna AB


Where to place your custom aspx files

Today I held another crash-course in Extending MS CRM 3 with .NET. It is a very comressed version of the MOC (Microsoft Official Curriculum) course with the same name. The attendées were 4 very sharp CRM professionals from Cybernetics and Releye. If you are interested in attending this course please contact Informator at www.informator.se.

We were discussing the problems with kerberos double-hopp trust delegation when using a SQL RS on a different server than the CRM server. It dawned on my however that a similar problem might acctually arise if you choose to host your custom aspx-files on a separate server from the CRM-server. I am no expert at this kerberos stuff but would find it quite possible that you might get this problem. I havn’t tested this, so treat it as a hunch. If anyone has confirmation or the opposite, please comment this posting.

In short, to avoid potential problems, make sure your website for you custom websites are hosted on the same server as CRM. (please note that it is not supported to use the same website as CRM).

Gustaf Westerlund
CRM and SharePoint Consultant

Humandata AB