by Gustaf Westerlund | Sep 9, 2010
The work with starting the new company is coming along fine. We recently launched the new website where we tell everyone who’d like to know I bit more about the company and what we offer.
It is currently available only in Swedish, but Google Translate will probably work if you really want to read it and feel a bit weak on the Swedish.
We will try to attract the best Microsoft Dynamics CRM consultants in Sweden and hope to build a very interesting company where we can all excel and really bring value to our customers.
Please have a look! http://www.crmkonsulterna.se/
Gustaf Westerlund
CEO, Chief Architect and co-Founder at CRM-konsulterna AB
http://www.crmkonsulterna.se/
by Gustaf Westerlund | Sep 7, 2010
A customers system I was working on today has just been reconfigured to and IFD setup. The server is a Windows Server 2008 R2 and I had made sure that it worked on port 80 with NTLM/AD internally. However, when I tried to connect the plugin registration wizard in the normal manner, it just gave me an error:
“Request IP Address has different address family from network address.”
I found and interesting thread on Egghead café where some guys had run in to the same problem.
http://www.eggheadcafe.com/software/aspnet/31655329/-crm-4-on-2008-server–ipv6-related-problem.aspx
So I did as they suggested, added the servername to the hosts-file to the IP 127.0.0.1. If you don’t know what this means, it works as a local DNS. The IP 127.0.0.1 is assigned to always be the local computer and “localhost” is usually directed to this adress. You can try by browsing to it if you havn’t tried.
The hosts file can be found in C:WindowsSystem32Driversetchosts. There are usually an entry or two in there so you can usually figure it out, the syntax is simple:
127.0.0.1 servername
If you tried pinging the servername before doing this, you would get the IP v6 address, after doing this, you will get an answer from 127.0.0.1 and after confirming this, you should have no problems getting it up and running.
Gustaf Westerlund
CEO, Chief Architect and co-Founder at CRM-konsulterna AB
www.crmkonsulterna.se
by Gustaf Westerlund | Aug 25, 2010
I am currently in the middle of the blizzard of getting the company I am starting, up and running, taking care of all the customers we are moving from Hermelin IT-Partner, managing all the administration and so on. For us, you and me, who work with CRM, a customer centric approach should be obvious, so the customers are of course first why the webpage is still a bit slim.
One of my strong visions for the company is to be very focused. We will focus on the market leading CRM system, Microsoft Dynamics CRM and no other CRM systems or other systems at all. It is a very dynamics system and the possibilities are endless. On top of that there are huge numbers of third party products available and the only way of giving customers the best possible recommendations and services on how to adapt the CRM system and which 3:rd party product will give the customer the best bang for the buck is to focus. It is hard enough with just such a huge system as Microsoft Dynamics CRM, that working with more than it is just not possible.
Lauren Carlson at Software advice has assembled a list of their 15 favorite verticalizations for Microsoft Dynmaics CRM. It a good list to have in the back of you head when speaking to customers, why invent the the wheel twice? Have a look at it here: http://www.softwareadvice.com/articles/crm/microsoft-dynamics-crm-industry-solutions-our-20-favorites-1082010/ . These most certainly will give your customers a bigger bang for the buck.
Gustaf Westerlund
CEO, Chief Architect and co-Founder at CRM-konsulterna AB
http://www.crmkonsulterna.se/
by Gustaf Westerlund | Aug 20, 2010
I was recently preparing a demo for a potential customer here in Sweden, my last task at Logica, a company I am now leaving, which is a bit sad since I like the company and most especially my colleageus there.
When preparing this demo I was working with an english version of CRM but the demo was to be all in Swedish and the potential customer was a state-owned company which does all it’s work in Swedish. Hence I needed to translate some of the customizations I had made and I had also used the eService accelerator and need to translate this aswell.
I hadn’t actually done any translations previously, it had always been my colleagues doing this and it was a good lesson.
I exported the translations, opened the zip and started working with the translations in the xml. Wrong… despite the fact that it is xml it is actually an Excel document and I hadn’t read that part and since my CRM server didn’t have Excel installed, I didn’t see the icon you can see when you do have Excel installed.
So, I was using Visual Studio to edit the translations and it was a bit of a hassle since it was quite a large document and visual studio didn’t really like it.
Well, after some time I noticed that it had some tags saying it was an Excel document. So, I opened it in Excel and voilà a lot easier to work with. So, just a suggestion, don’t do the same misstake and sometimes, RTFM.
Another thing I found was that it was a bit hard finding the right attributes in the rather large list and the solution was quite simple. When adding an attribute and entering the english display name, I added a string at the end, for instance “GWCRM”. I could then use this as a search string in Excel when editing it, to find the correct displaynames to change. And when adding the swedish translation, I removed the “GWCRM” part at the end of the English.
This is the last day at Logica, all my best to my wonderful colleagues here and I wish you all the best of luck with your future business!
Gustaf Westerlund
CEO, Chief Architect and co-Founder at CRM-konsulterna AB
www.crmkonsulterna.se
by Gustaf Westerlund | Aug 12, 2010
I havn’t been working that much with IIS 7 and not on 64 bit environments yet. Always easier to work with what you know but sometimes you just have to get out of that comfort zone and grasp the new!
IIS 7 has a very different GUI from IIS 6 and there are many changes under the hull aswell.
I was trying to install the eService Accelerator on a 64 bit environment with IIS 7 on Windows Server 2008 R2 and the example portal (Fabrikam) gave me the following error:
Could not load file or assembly ‘Microsoft.Crm.Sdk’ or one of its dependencies. An attempt was made to load a program wih an incorrect format.
A little digging around and checking some blogs I found the error, the app pool was set up to not support 32 bit applications. The fix is to mark the app pool, click advanced settings, and under the general section, change the “Enable 32-Bit Applications” to true. Then you can just confirm this by updating the webpage.
Gustaf Westerlund
President, Chief Architect and co-Founder at CRM-konsulterna AB
www.crmkonsulterna.se
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