The most common way of requesting a specific hotfix for Microsoft Dynamics CRM or SharePoint is to call Microsoft Support (they cannot be downloaded directly). However, there is also a webpage where you can request a hotfix online. Have a look an add it to you favorites, you will probably need it.

https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix

Gustaf Westerlund
Microsof CRM and SharePoint Consultant

Humandata AB
www.humandata.se