Importing organizations with custom reports

The import organization tool is very useful for setting up test or development environements with full production level data. However, I ran into a problem importing today, when importing the organization, I got the following fatal error:

System.InvalidOperationException: ExecuteNonQuery requires an open and available Connection. The connection’s current state is closed.

After a bit of googling I found that this had been discussed in the CRM forums: http://social.microsoft.com/Forums/en/crmdeployment/thread/53c616e8-c454-48ec-9962-759071a82358

Since I imported the organization, mainly to work with duplicates processing, I just removed all custom reports from the CRM database manually and the import went just fine.

Gustaf Westerlund
CEO, Chief Architect and co-Founder at CRM-konsulterna AB

www.crmkonsulterna.se

IFD on Windows Server 2008 R2 problem with plugin registration

A customers system I was working on today has just been reconfigured to and IFD setup. The server is a Windows Server 2008 R2 and I had made sure that it worked on port 80 with NTLM/AD internally. However, when I tried to connect the plugin registration wizard in the normal manner, it just gave me an error:

“Request IP Address has different address family from network address.”

I found and interesting thread on Egghead café where some guys had run in to the same problem.
http://www.eggheadcafe.com/software/aspnet/31655329/-crm-4-on-2008-server–ipv6-related-problem.aspx

So I did as they suggested, added the servername to the hosts-file to the IP 127.0.0.1. If you don’t know what this means, it works as a local DNS. The IP 127.0.0.1 is assigned to always be the local computer and “localhost” is usually directed to this adress. You can try by browsing to it if you havn’t tried.

The hosts file can be found in C:WindowsSystem32Driversetchosts. There are usually an entry or two in there so you can usually figure it out, the syntax is simple:

127.0.0.1 servername

If you tried pinging the servername before doing this, you would get the IP v6 address, after doing this, you will get an answer from 127.0.0.1 and after confirming this, you should have no problems getting it up and running.

Gustaf Westerlund
CEO, Chief Architect and co-Founder at CRM-konsulterna AB

www.crmkonsulterna.se

Focus to give value

I am currently in the middle of the blizzard of getting the company I am starting, up and running, taking care of all the customers we are moving from Hermelin IT-Partner, managing all the administration and so on. For us, you and me, who work with CRM, a customer centric approach should be obvious, so the customers are of course first why the webpage is still a bit slim.

One of my strong visions for the company is to be very focused. We will focus on the market leading CRM system, Microsoft Dynamics CRM and no other CRM systems or other systems at all. It is a very dynamics system and the possibilities are endless. On top of that there are huge numbers of third party products available and the only way of giving customers the best possible recommendations and services on how to adapt the CRM system and which 3:rd party product will give the customer the best bang for the buck is to focus. It is hard enough with just such a huge system as Microsoft Dynamics CRM, that working with more than it is just not possible.

Lauren Carlson at Software advice has assembled a list of their 15 favorite verticalizations for Microsoft Dynmaics CRM. It a good list to have in the back of you head when speaking to customers, why invent the the wheel twice? Have a look at it here: http://www.softwareadvice.com/articles/crm/microsoft-dynamics-crm-industry-solutions-our-20-favorites-1082010/ . These most certainly will give your customers a bigger bang for the buck.

Gustaf Westerlund
CEO, Chief Architect and co-Founder at CRM-konsulterna AB

http://www.crmkonsulterna.se/

New times!

I am starting a new company together with Hermelin IT Partner (http://www.hermelin.com/). This new company will be named CRM-konsulterna, (CRM Consultants in Swedish) and will focus on Microsoft Dynamics CRM and related products only. We will drive to attract the foremost Microsoft Dynamics CRM consultants in Sweden and be the Dynamics CRM partner for customers in Sweden and also be the driver of Microsoft Dynamics CRM in Sweden in general. However, Rome wasn’t built in a day and neither will this.

Are you interested in joining us or want to learn more of how we can help your company reach new heights, please send me an email at myfirstname.mylastname@crmkonsulterna.se and I think you can figure out what you need to change in that adress.

Gustaf Westerlund
President, Chief Architect and co-Founder at CRM-konsulterna AB

http://www.crmkonsulterna.se/

New version customization manager

My friend and colleague Daniel Halan has released a new version of his program CRM Customization Manager. It is a very very useful tool for handling customizationfiles for Microsoft Dynamics CRM. It can handle exporting from one system and importing to another from the same GUI. You can choose to export only javascripts, you can change the datatype of attributes and keep the data.

It is an essential tool for all Dynamics CRM professionals and Daniel is way to alturistik in my view to be giving it away for free.

You can read more about it and download it here http://blog.halan.se/.

Gustaf Westerlund
Microsoft Dynamics CRM Chief Architect

Logica
www.logica.com