by Gustaf Westerlund | Aug 25, 2010
I am currently in the middle of the blizzard of getting the company I am starting, up and running, taking care of all the customers we are moving from Hermelin IT-Partner, managing all the administration and so on. For us, you and me, who work with CRM, a customer centric approach should be obvious, so the customers are of course first why the webpage is still a bit slim.
One of my strong visions for the company is to be very focused. We will focus on the market leading CRM system, Microsoft Dynamics CRM and no other CRM systems or other systems at all. It is a very dynamics system and the possibilities are endless. On top of that there are huge numbers of third party products available and the only way of giving customers the best possible recommendations and services on how to adapt the CRM system and which 3:rd party product will give the customer the best bang for the buck is to focus. It is hard enough with just such a huge system as Microsoft Dynamics CRM, that working with more than it is just not possible.
Lauren Carlson at Software advice has assembled a list of their 15 favorite verticalizations for Microsoft Dynmaics CRM. It a good list to have in the back of you head when speaking to customers, why invent the the wheel twice? Have a look at it here: http://www.softwareadvice.com/articles/crm/microsoft-dynamics-crm-industry-solutions-our-20-favorites-1082010/ . These most certainly will give your customers a bigger bang for the buck.
Gustaf Westerlund
CEO, Chief Architect and co-Founder at CRM-konsulterna AB
http://www.crmkonsulterna.se/
by Gustaf Westerlund | Aug 12, 2010
I am starting a new company together with Hermelin IT Partner (http://www.hermelin.com/). This new company will be named CRM-konsulterna, (CRM Consultants in Swedish) and will focus on Microsoft Dynamics CRM and related products only. We will drive to attract the foremost Microsoft Dynamics CRM consultants in Sweden and be the Dynamics CRM partner for customers in Sweden and also be the driver of Microsoft Dynamics CRM in Sweden in general. However, Rome wasn’t built in a day and neither will this.
Are you interested in joining us or want to learn more of how we can help your company reach new heights, please send me an email at myfirstname.mylastname@crmkonsulterna.se and I think you can figure out what you need to change in that adress.
Gustaf Westerlund
President, Chief Architect and co-Founder at CRM-konsulterna AB
http://www.crmkonsulterna.se/
by Gustaf Westerlund | Mar 3, 2010
My friend and colleague Daniel Halan has released a new version of his program CRM Customization Manager. It is a very very useful tool for handling customizationfiles for Microsoft Dynamics CRM. It can handle exporting from one system and importing to another from the same GUI. You can choose to export only javascripts, you can change the datatype of attributes and keep the data.
It is an essential tool for all Dynamics CRM professionals and Daniel is way to alturistik in my view to be giving it away for free.
You can read more about it and download it here http://blog.halan.se/.
Gustaf Westerlund
Microsoft Dynamics CRM Chief Architect
Logica
www.logica.com
by Gustaf Westerlund | Mar 1, 2010
I created a new differencing disk of a CRM virtual machine today and I had some troubles getting Reporting services up and running. The service simply wouldn’t start. I had previously used the same virtual harddisk base for other systems so I found it a bit strange, it should work.
When I looked in the event viewer it showed the error “Report Server (MSSQLSERVER) cannot connect to the report server database.”.
I looked around a bit on the net and found a reference to the following which helped:
http://support.microsoft.com/kb/839803
I concernings increasing the timeouts of pipes in the system to 60 seconds instead of 30. This might be needed on VPC:s that are not so fast and might not get the service up and running fast enough.
Gustaf Westerlund
Microsoft Dynamics CRM Chief Architect
Logica
www.logica.com
by Gustaf Westerlund | Oct 23, 2009
Interesting error today.
All of a sudden our development server stopped working. We got the following error in CRM:
Microsoft CRM Error Report:
Error Details:
Could not find GUID for server: CRMSERVER$
Full Stack:
[ActiveDirectoryObjectNotFoundException: The local computer is not joined to a domain or the domain cannot be contacted.]
at System.DirectoryServices.ActiveDirectory.Domain.GetComputerDomain()
at Microsoft.Crm.BusinessEntities.SecurityUtils.GetGuidFromServerName(String serverName)…
It seems that it was caused by the fact the the domain servers DNS was down. I have read of other causes for the same error, but make sure that the DNS service of the domain server is up and running.
Gustaf Westerlund
Microsoft Dynamics CRM Chief Architect
Logica
www.logica.com
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